Previously, collaboration primarily took place in the office. Now, it happens more ad-hoc, with IT providing the necessary hardware and services to support seamless collaboration for a distributed workforce. As Lynne Labrador from Equifax notes, the pandemic has highlighted that employees can effectively work from various locations, not just a specific ZIP code.

In the past, security efforts were mainly centered around protecting office workers. Today, the emphasis has shifted to safeguarding endpoints everywhere, with a focus on assets that come with built-in protection. Dr. Rois Ni Thuama emphasizes the importance of addressing foreseeable risks rather than worrying about the unpredictable.

Historically, businesses could predict many elements, such as sales volume and required skills. Now, predicting these factors even a year in advance has become challenging. To navigate this uncertainty, companies are encouraged to embrace flexible planning and consider partnerships that can provide insights into future trends. According to Forrester Research, 55% of IT leaders view the adoption of predictive analytics as a top priority for assessing device performance, health, and security.