The integration of Microsoft Surface Go 2 and Microsoft Teams has significantly enhanced productivity for Direct Line Group. The ability to quickly connect and collaborate has led to improved operational efficiency, especially during the challenges posed by the COVID-19 lockdown.

Surface devices are appreciated for their light and thin design, making them easy to carry for employees who work in various locations, such as family homes and events. The touchscreen feature has also made it easier for users to embrace technology and work more efficiently.

For field employees, having devices that are easy to use and load quickly is crucial. Surface devices provide practical features, such as touchscreens for digital signatures, ensuring that employees can access the tools they need without unnecessary delays.