Lenovo Premium Care is a customer support service designed to provide hassle-free technical assistance for your devices. It offers direct access to expert technicians through phone, chat, or email, ensuring you receive timely solutions for any PC issues. This service includes features like onsite support, preventative PC Health Checks, and assistance with both hardware and software.

To access Lenovo Premium Care, you can select it as an add-on service when purchasing a new device at lenovo.com or request your sales representative to include it during an in-store purchase. If you have already bought a device and want to add Premium Care, you can visit lenovo.com and use the Warranty Lookup option or purchase activation cards from partner stores.

Lenovo Premium Care includes a range of services such as real-time support for hardware and software issues, 'getting started' and 'how-to' assistance, onsite support for urgent repairs, and a free annual PC Health Check to identify potential issues before they become problems. This comprehensive support aims to enhance your overall experience with your Lenovo device.