How Care of One™ raises your performance
The Future of Work is here with Lenovo's Care of One™, the first platform to harness next-gen AI to transform the Digital Workplace Solutions (DWS) service delivery. The solution provides a thoughtful combination of software, devices, and workplace services designed to optimize end-user experience and dramatically reduce support costs. Care of One™ brings an adaptive approach to your business, using three pivotal modules to optimize outcomes. From identifying personas, to designing user-centric configurations, and providing efficient service orchestration, Care of One™ is fully tailored to meet your organization's needs. For more details on how it can transform your business, reach out to us, your trusted Lenovo reseller.
Care of One™ is a platform designed to enhance digital workplace solutions by integrating generative AI into service delivery. It reshapes how organizations design, implement, and operate their software, devices, and workplace services, leading to improved user experiences and reduced end-user support costs.
How does Care of One™ optimize user experience?
Care of One™ optimizes user experience through three key modules: Identify, Design, and Service. The Identify module focuses on persona identification by extracting relevant data from over 500 connectors. The Design module allows for personalized configurations of hardware and software tailored to employee needs. Finally, the Service module simplifies persona orchestration, ensuring ongoing support and recommendations that adapt to user requirements.
What benefits does Care of One™ provide?
Organizations using Care of One™ can expect several benefits, including a significant improvement in user experience, proactive resolution of issues, and lower end-user support costs. The platform's automated diagnostics and tailored workflows help deliver optimal mixes of technology and services, ultimately driving productivity and enhancing overall workplace efficiency.